Position: Client Care Coordinator
Location: [Your City / Branch]
Job Type: Full-time
About the Role:
The Client Care Coordinator ensures every guest enjoys a seamless experience, from booking to aftercare.
Responsibilities:
- Manage memberships and wellness packages
- Follow up with clients after treatments
- Assist with customer queries and feedback
- Promote services and special offers
Requirements:
- Experience in hospitality, customer care, or spa environment
- Strong interpersonal and communication skills
- Organized and sales-oriented personality
Benefits:
- Salary + commission on memberships
- Training in customer relationship management
- Growth opportunities within client services